Refund policy

Hidden Armory Return & Refund Policy

All Sales Are Final

At Hidden Armory, every order is made with care. Due to the limited quantities of our drops, all sales are final. We do not accept returns, exchanges, or cancellations for reasons such as incorrect sizing, change of mind, or buyer’s remorse.

Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at our customer support email. Include your order number and clear photos of the issue so we can review it and determine an appropriate resolution.

Shipping

Customers are responsible for providing accurate shipping information at checkout. Hidden Armory is not responsible for orders shipped to an incorrectly provided address. Shipping fees are non-refundable except where required by law or when a refund is otherwise approved.

Pre-Orders

Pre-orders are final and cannot be canceled once placed, except where required by law. Estimated shipping dates are provided as a guide and may change due to production or shipping delays. If a delay occurs, we will do our best to keep customers informed.

Refund Exceptions

Although all sales are final, Hidden Armory reserves the right to review exceptional cases involving damaged, defective, or incorrect items. Any approved refund will be issued to the original payment method.

Contact Us

For questions or concerns about your order, please contact us through our official customer support email or social media channels.

Thank you for supporting Hidden Armory.