Shipping policy

Hidden Armory Shipping Policy

Last Updated: October 15, 2026

1. Order Processing

Thank you for shopping with Hidden Armory. Orders are processed as quickly as possible after purchase.

For in-stock items, please allow 3–7 business days for order processing before shipment, unless otherwise stated on the product page.

During product drops, promotions, and periods of high order volume, processing times may be longer. We will make reasonable efforts to communicate any significant delays.

2. Pre-Orders

Some Hidden Armory products are available through pre-orders. Pre-orders allow customers to purchase products before they are ready to ship.

Estimated shipping or release dates will be communicated on the relevant product page or through our official channels. These dates are estimates and may change due to production, supplier, or fulfillment delays.

If a significant delay occurs, customers will be notified when reasonably possible and provided with any cancellation or refund options required by applicable law.

Please review the product description carefully before placing a pre-order.

3. Shipping Rates

Shipping costs are calculated and displayed at checkout before payment is completed.

Customers are responsible for applicable shipping charges unless free shipping is specifically offered through a promotion or product listing.

Shipping rates may vary depending on the destination, package weight, shipping method, and carrier.

4. Estimated Delivery Times

Once an order has shipped, estimated delivery times depend on the shipping method and destination.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Customers will receive tracking information when available.

5. Order Tracking

When your order ships, tracking information may be sent to the email address provided at checkout.

Please allow time for tracking information to update after the carrier receives your package.

If tracking has not updated for an extended period or your order appears to be lost, contact us so we can review the situation.

6. Incorrect Shipping Addresses

Customers are responsible for entering accurate shipping information at checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Hidden Armory is not responsible for delivery problems caused by incorrect information provided by the customer, although we will make reasonable efforts to help resolve the issue.

7. Lost, Delayed, or Stolen Packages

If your package is delayed, marked as delivered but cannot be located, or appears to be lost, please contact us.

We will review the available tracking information and work with the carrier when appropriate. Resolution will depend on the circumstances and applicable law.

Please check your delivery location, household members, and carrier delivery instructions before reporting a package as missing.

8. International Shipping

International shipping availability, costs, and delivery estimates will be displayed at checkout when available.

Customers may be responsible for applicable customs duties, import taxes, or other fees unless otherwise stated. International shipments may also experience additional delays due to customs processing.

9. Shipping Policy Changes

Hidden Armory reserves the right to update this Shipping Policy at any time. Changes will be posted on this page and will apply as permitted by applicable law.

10. Contact Us

For shipping questions or order assistance, please contact Hidden Armory through the customer support email or contact information listed on our website.

Thank you for supporting Hidden Armory.